If you are not satisfied with your purchase, return your items to Justdreami within 15 days of the original shipping date for a refund or an exchange. Contact us by email before returning an item. Include a copy of the original invoice with your return. Because our goal is customer satisfaction, please include the reason for the return. For your protection, please insure and track your return through your carrier. Please use a padded envelope or box to make your return.

Returns will only be accepted if they are returned in their original unused condition. We will not honor returns that have been altered in any way or have been damaged during shipping.

Unfortunately, we are unable to give refunds or exchanges for custom orders.

Items returned after 15 days will be given a store credit only.

The purchase price of the items less the shipping charges will be credited back to your PayPal account or credit card. Shipping is nonrefundable. Please allow 10-14 days for credit to post to your account. Note: It may take 1-2 billing cycles for your credit to appear on your statement.

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